Senior Business/System Analyst

Senior Business/System Analyst 

Long-term cooperation

About the company:

We are a world leading SaaS solutions provider primarily focused on the Telecom and General Retail Industries. Our innovative product suite delivers Omni channel software and hardware solutions, which leverage Business Intelligence, Artificial Intelligence and Machine learning. 

Widely recognized as an industry innovator, we service some of the leading worldwide carriers including Altice, AT&T, Boost, GCI, Metro by T-Mobile, T-Mobile, Tracfone, Verizon &Xplornet

Founder led and operated for 15+ years, We are headquartered in New York City and currently employs over 150 associates worldwide. We’re seeking talented, creative individuals to join our fast paced, rapidly expanding and dynamic team.  If you’re looking for a new challenge with tremendous opportunity for upward mobility at an industry leading tech company, you’ve found your perfect match!

Technical skills needed:

• 3+ years of experience in a role Business or System or Functional Analyst;
• Proficient in writing User Stories, Use Cases, Functional and Non-Functional requirements, system diagrams, wireframes;
• Understanding of key UX/UI practices and processes;
• Knowledge of SQL;
• Experience of working with Restful and SOAP APIs (writing requirements, API usage);
• Understanding of software development lifecycle
• Understanding of architecture of WEB- based application;
• Experience of working with Agile methodologies (Scrum, Kanban);
• English – intermediate+ or higher

As a plus

• Experience in enterprise software development or finance domain;
• Experience in delivery of web-applications;
• Knowledge of UML
• Experience of successful system integration project;
• Experience in Microservices architecture.

Soft Skills:

• Excellent communication and presentation skills.
• Proactiveness.
• Organized, detail-oriented with ability to keep overall solution in mind;
• Comfort working in a fast-paced environment, running concurrent projects and manage BA work with multiple stakeholders.
• Good time-management skills, ability to handle multitasking activities.

Responsibilities:

• Participation in discovery phases and workshops with Customer, covering key business and product requirements;
• Manage project scope, requirements management and their impact on existing requirements, defining dependencies on other teams;
• Creating business requirements, user stories, functional specifications and technical requirements (incl. flow diagrams, data mappings, examples);
• Close collaboration with development team (requirements presentation, backlog grooming, requirements change management, technical solution design together with Tech Lead, etc.);
• Regular communication with internal (Product, Account management, Business teams) and external stakeholders (Partners, Customers);
• Preparing PAT scenarios (Product Acceptance Testing), validation cases;
• Demo for internal and external stakeholders;
• Creating documentation (user guides, technical guides, presentations);

   

Project Description (in general Who we are):

Wireless Standard POS (Point-Of-Sales) is our retail management solution for the Telecom Market.

It provides thousands of retailers with features and functionalities they need to run their businesses effectively with full visibility and control into every aspect of sales and operations. 

It is simple to learn, easy to use and as operation grows, more features can be added on.

Our system can optimize and simplify all processes related to retail in this business area.

Few things that our product can do:

• Robust Online Reporting
• Repair Management Software
• 3rd Party Integrations
• Customer Connect Marketing
• Time and Attendance
• Carrier Commission Reconciliation

 As a Business Analyst/ System Analyst, you will be the liaison between the lines of business and the Development team, have the opportunity to work on a very complex product with microservice architecture (50+ for now) and communicate with Product, QA, Developers, Architecture and Customer Support teams to help improve product quality.